Frequently asked questions

Reception is open from 8am to 8pm.

The hotel has traditional rooms, rooms with balconies, rooms without balconies, and family rooms.

There are also flats in the star residence for 2 to 6 people, depending on demand.

No, but they are allowed in the Auberge Hazemann and in the flats.

• Credit cards
• Cash
• ANCV

Find all the rates on the booking site.site de réservation.

Half-board includes the evening menu prepared by the chef each day, overnight accommodation, and buffet breakfast.

You will also have access to the swimming pool, gym, and spa (adults only), from your arrival (3pm until 7.30pm/8pm) to your departure (no later than 10.30am).

Rooms are available  3pm.at

An "early check-in" option is available for a supplement of €20 per room. This allows you to have access to the room beginning at 1 pm for an additional fee of €20 per room.

Check out is at 10.30am except in the case of a late check-out request, which allows the room to be vacated at 12.30pm for an additional charge of €20 per room.

Yes, access to the swimming pool, gym, and spa (adults only) is possible from your arrival (from 3pm until 7.30pm/8pm) to your departure (no later than 10.30am).

Treatments are only available on reservation, either at the time of booking by calling +33 3 88 97 30 52or at the hotel reception desk.

• The swimming pool is open from 8am to 8pm and the wellness area from 8.30am to 7.30pm.
• The gym is open from 8am to 8pm.

• Sauna
• Sanarium
• Hammam
• Sensory shower
• Ice fountain
• Rest area
• Herbal tea room
• Treatment cabin
• Swimming pool

Yes, there are Day Spa packages available by reservation only. These packages give access to the entire wellness area. 

Yes, it is possible to book a table at La Table du Champé or Auberge Hazemann without being a hotel guest. Reservations are recommended.

Yes, the kitchen teams prepare a menu with vegetarian options. 

If you have any allergies, please let us know in advance so that we can anticipate your dietary requirements.

• Table du Champé: from 6.30pm to 8.30pm every evening, and Sunday lunchtime at 11.45am.
• Auberge Hazemann: every lunchtime at 11.45am 

We strongly recommend that you reserve your table by contacting us on+33 3 88 97 30 52 or by mail.

No, the dishes are not the same and neither are the prices.

Don't hesitate to consult the menus:

• La Table du Champé
• L'Auberge Hazemann

• Credit card
• Cash
• ANCV

Mont Champ du Feu offers other activities outside the ski area, in summer and winter. You can go hiking in the forest or horse-riding with Cheval Alsace. Find out all about our winter and summer activities on the dedicated “tourism” pages or on the Mont Champ du Feu website destination.montchampdufeu.com 

The roads are cleared by the CEA throughout the winter season, and you can consult the webcams on the website or on the CEA website to see the road conditions live. However, equipment is mandatory.

Le domaine skiable est ouvert de 9h à 17h selon les conditions météorologiques. Vous pouvez consulter l'état d'ouverture des pistes sur la page dédiée du site internet.

You can find all the prices on the domain's website:

• Location de matériel
• Forfaits

Since the implementation of the mountain law, it has been compulsory to equip your vehicle with winter tires, snow chains or snow socks from November 1 to March 31 of each year, in order to improve road traffic and user safety in mountainous regions.